The Sennebogen – Account Manager position entails providing information about Scrap Handling, Sawmill, Waste Management, Ports and Tree Care market segments to customers to increase sales and to develop or maintain long-term relationships with existing and prospective customers. The Sennebogen – Account Manager oversees the account and works closely with the Regional Vice-President to develop sales programs and strategies to attain annual budget targets.
DUTIES AND RESPONSIBILITIES
- Initiating and leveraging sales opportunities with existing and prospective customers while developing and maintaining accounts assigned by the RVP.
- Oversees all accounts and collaborates with the RVP to facilitate the sales of Sennebogen product offering.
- Uphold Nors values and expectations throughout sales process.
- Understand product offering, competition and market information.
- Attain short and long-term objectives through good management and planning.
- Understand and comply with Nors safety program.
- Effectively communicate and build positive relationship with all departments and levels within the company.
- Promote positive and professional relationship image.
- Develop and Maintain Customer Relationships.
- Work with existing customers in uncovering opportunities for additional products or services.
- Research customer and industry, work closely with Sennebogen Regional Business Manager and RVP’s.
- Develop individual sales strategy for “A” and “B” ranked customers in collaboration with RVP. Qualify and prospect customers.
- Maintain professional rapport/representation with customer.
- Collaborate with parts/service throughout sales cycle.
- Maintain/update CRM.
- Maintain accurate customer status and data in CRM for reporting, mailings and marketing programs.
- Understand and adhere to Nors methodology/brand/values.
- Prepare and execute approved sales proposals.
Initiate and Leverage Customer Relationship:
- Develop new customers through analyzing, exploring, networking and referrals.
- Cold calling.
- Escalate issues throughout sales cycle to RVP for opportunities and issues within the specific branch area.
- Conducting demos across all branches.
- Develop sales plan and complete quarterly and monthly reports as required by RVP
- Understand Market Intelligence.
- Research and understand competition.
- Conduct competitive analysis.
- Attend product training as required.
- Utilize and understand training resources.
- Seek out and attend necessary trade shows, industry events and conferences.
CORE COMPETENCIES:
- A minimum of 5 years proven equipment sales experience.
- He/she must have the ability to speak effectively one-on-one and within a group, make objective decisions that are timely and clear;
- Be able to work positively in a team environment.
- Advanced written and verbal communication skills required for internal and external communication and presentations;
- Proficiency in Microsoft office with the ability to put together excel spreadsheets, be able to write effective documents and reports.
- Bilingualism is an asset.
- Knowledge of Trade-in
- Similar work experience
- Industry knowledge
- Self-controlled work ethic; Self-starter/self-motivated.
- > 90% ICP Incentive Compensation Package.
- 100% Engaged in ICP Program (at the discretion of RVP).
- 100% Customer Contact Information Accuracy in CRM.
- 100% Training Compliant.
EDUCATION/TRAINING:
- Post-secondary education or equivalent industry experience.
- A minimum of 5 years proven equipment sales experience.
Particular Conditions
- Overtime may be required, after-hours, and or week-ends.
HEALTH AND SAFETY:
It is our expectation that all Nors Construction Equipment ST Employees will conduct their work in a safe manner, abide by all Nors Construction Equipment ST safety policies and report all hazardous conditions and unsafe work procedures. In addition, Nors Construction Equipment ST employees will be required to report any and all incidences/accidents/near misses according to company policies.
Nors Construction Equipment ST is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. We recognize our obligations and responsibilities as an employer and encourage applications from all qualified candidates including members of visible minorities.
Nors Construction Equipment ST will accommodate people with disabilities during the recruitment and assessment processes. If accommodation is requested, Nors Construction Equipment ST will consult with the applicant and arrange for the provision of suitable accommodation that considers the applicant’s needs.
